FAQ

Shipping

- Due to items being handmade orders ship within 2-3 weeks of your payment unless otherwise stated. 

- We ship via USPS. Usa orders are shipped first class or priority mail. Orders elsewhere are shipped first class international mail with tracking

- Domestic shipping is free on orders $50+. International shipping is $5 for orders $100+

- Orders ship in a Usps priority mailer or plain packaging. 

- We typically ship orders on Tuesday & Saturday.

Have questions or concerns feel free to email us info@shopkinkygirly.com

Items are made for fashion and light play only. Our products are not to be used for suspension! We are not liable for any injury.

Payment

- We accept all major credit cards, gift cards issued through our site and paypal.

- All taxes apply.

- If you'd like to cancel an order please email sales@shopkinkygirly.com within 24 hrs. 10% restocking fee may apply. 

Gift Cards

-Gift cards issued through our site are emailed to you after purchasing. Please make sure your email address is correct.

- Gift cards never expire unless otherwise stated.

- Gift cards can only be used towards future purchases.

Refunds and Exchanges

-Please make sure to ask for more photos and or more info on the garment you are interested in before purchasing if you have any questions. info@shopkinkygirly.com

- Due to the intimate nature of our items all items are final sale unless defective.

 -We cannot refund any shipping costs.

- Refunds issued as store credit only. You must contact us within 3 business days of receipt at sales@shopkinkygirly.com with order number & reason for return. If approved store credit is issued once we receive the item. Store credit code will be emailed to email address left with your original order.

Care instructions

Elastic items: wipe clean with damp cloth or gently hand wash if needed
Leather: Its best to keep your harness away from water and sun as it may reduce the life of the leather. Wipe clean with a damp cloth if needed.
We suggest conditioning your harness after every wear for the first 3 wears then, every 5-15 wears or when needed. Mink, neatsfoot, and jojoba oil are good conditioners at a low price point. Use a soft cloth or clean fingers to apply and work in conditioner. Wipe off any excess.

We offer discounts for photographers, models, stylists, & bloggers contact us at info@shopkinkygirly.com 

Collaborations

Send all inquiries to info@shopkinkygirly.com. Include links to model and photographers professional portfolio  We currently have a high volume of requests for collaborations be advised only serious inquiries will be contacted. Due to the handmade nature of our items please submit your request well in advance of your shoot.

Ambassador Program

Send inquiries to info@shopkinkygirly.com include links to your portfolio and social media. Due to high volume we only respond to serious applicants.